By Top Class Actions  |  October 26, 2023

Category: Data Breach
Close up of Equifax signage, representing the Equifax data breach.
(Photo Credit: JHVEPhoto/Shutterstock)

Equifax data breach fine overview:ย 

  • Who: The Financial Conduct Authority fined credit bureau company Equifax more than ยฃ11 million.ย 
  • Why: The agency claims Equifax failed to manage and monitor the security ofUK customersโ€™ data during a 2017 data breach.ย 
  • Where: The Equifax data breach affected millions of consumers in the United States and the United Kingdom.ย 

The Financial Conduct Authority (FCA) fined credit bureau company Equifax more than ยฃ11 million over its alleged role in a 2017 data breach that compromised the personal information of as many as 147.9 million U.S. consumers and 13.8 million UK consumers.ย ย 

The FCA argues Equifax โ€œfailed to manage and monitor the securityโ€ of data belonging to its UK consumers outsourced to its U.S.-based company, including names, dates of birth and other personal information.ย 

The agency claims the data breach also exposed UK consumers to financial crime risks.ย 

โ€œThe cyberattack and unauthorised access to data was entirely preventable,โ€ the agency says in a statement. โ€œEquifax did not treat its relationship with its parent company as outsourcing.โ€ย 

Equifax failed to provide sufficient oversight to sent data, FCA says

The FCA accused Equifax of not providing sufficient oversight to data sent to its U.S. parent company.

โ€œThere were known weaknesses in Equifax Incโ€™s data security systems and Equifax failed to take appropriate action in response to protect UK customer data,โ€ the agency says in the statement.

The FCA claims Equifax did not find out about the data breach until six weeks after its U.S. parent company discovered the incident, allegedly only becoming aware of it about five minutes before it was made public.ย 

Equifax, due to its alleged lack of awareness about the data breach, was โ€œunable to cope with complaints it received when the incident was announcedโ€ and was delayed in contacting UK consumers, according to the FCA.ย 

โ€œWhen an FCA-authorised firm becomes aware of a data breach, it is essential it promptly notifies affected individuals in a way which is fair, clear and not misleading and implements fair complaints handling procedures,โ€ the agency says.ย 

Equifax, in response to the fine, says it has cooperated with the FCA during its lengthy investigation into the data breach, Reuters reports.ย 

In March 2022, counsel representing UK consumers asked Britainโ€™s high court to grant class action status for a complaint filed in the wake of the Equifax data breach.ย 

Were you affected by the Equifax data breach? Let us know in the comments.


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